Privacy policy

AccuMEMS Privacy Policy

DATE: January 1, 2026

At AccuMEMS we know that you care about how the Personal Information we receive about you is used and shared, and we take the protection of your Personal Information seriously.

This Privacy Policy covers how Hangzhou Accumems Technology Co., Ltd., along with other affiliates are data controllers (“AccuMEMS”, “we”, “us”, “our”), treats Personal Information (as defined below) that AccuMEMS collects and receives through your use of AccuMEMS website or services provided by us through this website in accordance with applicable data privacy laws (collectively “Services”). In addition to this Privacy Policy, specific notices may be made available to you when you register or log in for specific services activities, or when we require your consent.

1. CHILDREN’S PRIVACY POLICY

This website is intended for individuals aged 18 or older, or the minimum age required by applicable law (e.g., 13 years old according to the U.S. Children’s Online Privacy Protection Act, COPPA). By using the Services, you represent and warrant that you meet this age requirement. If you believe that AccuMEMS has inadvertently collected Personal Information from a child under the minimum age, please contact us immediately at support@accumems.com, and we will take appropriate steps to delete such information.

2. HOW WE COLLECT & USE YOUR PERSONAL INFORMATION
“Personal Information” is information of an identified or identifiable natural person: an identifiable natural person is one who can be identified, directly or indirectly, in particular by reference to an identifier such as your name, address, email address or phone number. Personal Information, sometimes referred to as personal data, and “sensitive” Personal Information, may also have specific meanings under different privacy laws.

AccuMEMS may collect Personal Information in a number of circumstances, either automatically or when you provide it to us, including under the following circumstances and for the following purposes and depending on your relationship and interactions with AccuMEMS:

(1) When you visit this website, to the extent necessary to provide you with Services, such as improving and developing the Services and related IT systems, certain information may be collected, if applicable, by most browsers or automatically through your device, including:

• Device information, such as operating system name and version, device manufacturer details, basic hardware information and language.
• Log information, this is information related to your use of the Services, e.g., cookies and IP addresses.

(2) When you use or request for customer or after-sales service, you may provide us your name, email address, mailing address, and/or serial number of your device or other information which we request, so that we can: (i) generate a work order to record the progress of your service request; (ii) identify your device model and accordingly customize our service, e.g., repair and replacement; (iii) contact you during the service process to: (a) better understand your needs and any of their causes; and (b) to inform you of the progress; (iv) deliver to you, as appropriate, your device or a replacement (if applicable); and (v) contact you after your needs have been met to survey your satisfaction with our service and improve our service.

We will process your personal data following the requirements of applicable laws on an appropriate legal basis, including:

• Processing your personal data to fulfill the contract when responding to a transaction or service request;
• Processing your personal data with your consent;
• Processing based on the legitimate interests of us or a third party when we use your personal data to contact you, conduct marketing or market surveys, improve our products and services, execute and improve our loss prevention and anti-fraud programs, and other purposes. Legitimate interests include enabling us to more effectively manage and operate our business and provide our products and services; protecting the security of our businesses, systems, products, services, and customers; internal management; complying with internal policies and processes; and other legitimate interests described in this policy;
• Processing your personal data as necessary to comply with and fulfill legal obligations.

We may also collect other types of information which are not directly or indirectly linked to an individual and which may not be defined as personal information according to applicable law. Such information is called non-personally identifiable information and we may collect, use, transfer, disclose and otherwise process such non-personally identifiable information. Such information may include statistical data generated when you use a specific service, such as interaction records like daily usage events, page access events, page access time events, session events (when not considered personal information) and error records when you use our services. The purpose of such collection is to improve the services we provide to you (e.g., for correcting web mistakes). The types and amount of information collected depend on how you use our services. We aggregate such information. In its aggregated form, the data is not personal information and cannot be used to identify you. However, if non-personally identifiable information is combined with personal information, such non-personally identifiable information will be processed as personal information under the ruling of this Privacy Policy.

3. HOW WE DISCLOSE PERSONAL INFORMATION

AccuMEMS does not rent, sell, or share your Personal Information unnecessarily or for purposes outside the scope described in this Privacy Policy, and not without ensuring all the necessary protections are in place, to ensure AccuMEMS meets all its legal obligations around the storage, transmission and processing of Personal Information, as set out by all relevant legislation within the markets that AccuMEMS operates. When we share your Personal Information, we do not allow any third-party partners to use it for their own marketing purposes. When we do share your Personal Information, it will only be shared with third-party recipients who will protect your Personal Information as closely as AccuMEMS does (including by contractually committing recipients to implementing appropriate technical and organizational measures in accordance with applicable law).

To comply with applicable laws or respond to valid legal procedures, we may also disclose your personal information to law enforcement or other government agencies. If we are involved in a restructuring, merger & acquisition, or a bankruptcy or liquidation lawsuit in a given jurisdiction, your personal information may be disclosed in connection with the transaction. We may also disclose your personal information when appropriate, for example, to execute Terms of Use, when we believe disclosure is necessary or appropriate to prevent physical harm or financial loss, or when it is in connection with an investigation of suspected or actual illegal activity.

For more information regarding these third parties, please contact us via the email address provided in the section “Contact Us” below.

4. YOUR RIGHTS AND CHOICES REGARDING COLLECTED INFORMATION

You may update, correct, or delete your personal information at any time. If you receive commercial email or text messages from us, you may unsubscribe at any time by following the instructions contained within the email or text message. You may also opt out from receiving commercial email or text messages from us or object to be profiled by sending your request to us by email at support@accumems.com.

If you are located in the European Economic Area, you may also have the right to request access to additional information, including the right to request access to and receive certain information we maintain about you; to update or correct inaccuracies in the information we maintain about you; to receive a copy of the information which you provided for its transmission to another company; to object to the processing on grounds relating to your particular situation; and to have the information blocked, deleted, or erased, as appropriate. When we process personal data on the basis of your consent, you can also withdraw your consent. If you withdraw your consent, we will apply your preferences going forward, and this will not affect the lawfulness of the processing before you withdrew your consent.

If you are a U.S. resident, depending on your state of residency, such as California and Colorado, you may also exercise certain rights by contacting us using the details provided in the “Contact Us” section below. You may make a request to exercise the following rights with respect to your personal data (as defined in the privacy law applicable to your state of residence):

• To confirm whether or not AccuMEMS processes your personal information and request access to such data;
• To delete personal data you have provided to AccuMEMS and personal data obtained about you from sources other than AccuMEMS;
• To correct inaccuracies in your personal data;
• To opt out of the processing of your personal data for purposes of: (i) targeted advertising; (ii) the sale of personal data; and (iii) profiling in furtherance of decisions that produce legal or similarly significant effects;
• To obtain a copy of your personal data in a portable and, to the extent technically feasible, readily usable format; and
• To appeal any decision with regard to your privacy request by contacting us here or using the details provided in the “Contact Us” section below.

Note, however, that if you exercise your right to object or your rights of blocking, deletion or to be “forgotten” or if you decline to share certain information with us, or if you withdraw your consent to our processing of information about you, we may not be able to provide to you some, or any, of the features and functionality of our Products and Services.

We hope that we can satisfy queries you may have about the way we process your data. If you have any concerns about how we process your data, or would like to opt out of marketing, you can get in touch with AccuMEMS at support@accumems.com;

In the event you have unresolved concerns, you also have the right to complain to a data protection authority. The relevant data protection authority will be the data protection authority of the country that you reside in.

5. COOKIES

A cookie is a text file stored by a web server on a computer or mobile device, and the content of a cookie can be retrieved and read only by the server that created the cookie. Cookies are unique to the browser or mobile application you are using. The text in a cookie often consists of identifiers, site names, and some numbers and characters.

Similar to cookies, local shared objects (also called “Flash cookies”) and HTML5 local storage store information on your device and can record some information about your activities and preferences.

In addition to cookies, we also use web beacons and pixel tags on this website. A web beacon is usually an electronic graphic image embedded into a website or email to identify your device cookies when you browse the website or email. Pixel tags allow us to send emails in a way that is readable to you and find out whether you opened the email or not. For example, when you receive an email from us, it may contain a click-through URL which links to our web page. If you click the link, we will track your visit to help us learn about your preferences for products and services and improve our customer service. You can unsubscribe from our emails if you do not want to be tracked via emails.

We use cookies and similar technologies on this website for the purposes specified as above. Cookies are small text files sent by a web server to your web browser and saved locally on your computer. The cookie allows the server to uniquely identify the browser on each page. Cookies do not cause any harm to your computer and do not contain viruses. You will find more detailed information about how we use these technologies, including a list of other companies that place cookies on our website, and an explanation of how, depending on your location, you can consent to or opt out of certain types of cookies via the Cookie Policy displayed on our websites.

We use the following types of cookies on this website:

• Essential Cookies: These cookies are necessary for the website to function and cannot be switched off without affecting the use of the site. These cookies are usually only set in response to specific actions you take on the site, such as filling in forms or setting your cookie preferences. We use these cookies as we believe it is in both our and your legitimate interests to enable the site to function properly. You can set your browser to block or alert you to these cookies, but some parts of the website will not work without them.
• Functionality Cookies: These cookies are used to recognize you and remember your preferences or settings when you return to our site.
• Analytics Cookies: These cookies, also known as “performance cookies”, “measurement cookies” or “statistical cookies”, allow us to count visits and visitor sources, so we can measure and improve the performance of our site. They help us know which pages are the most and least popular and see how visitors move around the site. The data we receive from these cookies is aggregated and anonymous, it is not personal data. However, the third parties providing these statistical services, Google Analytics does process personal data about you in order to provide us with aggregated data about our website visitors.

We use these cookies to understand how visitors interact with our website, for example, to see if users are abandoning certain pages or experiencing issues. We use these cookies as it is in our legitimate interests to monitor the performance of the website. You can reject analytic cookies at any time by changing your Cookie Settings.

6. HOW LONG WE STORE YOUR PERSONAL INFORMATION

As a general rule, we retain personal information for the period necessary for the purposes described in this Privacy Policy, or as required by applicable law. We will cease to retain and delete or anonymize personal information once the purpose of collection is fulfilled, or after we confirm your request for erasure, or after we terminate the operation of the corresponding services, except when required or permitted by applicable law, in which case, your personal information will be isolated and will not be further processed except for the attendance of legal responsibilities and other purposes permitted by applicable law. In such circumstances, your personal information could be made available exclusively to the parties permitted by applicable law. Once the corresponding retention periods have elapsed, such personal information will be deleted or anonymized.

7. THIRD-PARTY PROVIDERS AND THEIR SERVICES

To ensure a positive user experience, you may receive content or web links from third parties other than AccuMEMS and its partners (“third parties”), such as amazon.com. We do not have the right to control such third parties, but you can choose whether to use the links, view the content and/or access the products or services provided by third parties.

We cannot control the privacy practices and data protection policies of third parties that are not subject to this Policy. When you submit personal information to such a third party, please read and refer to the privacy protection policy of the third party.

8. INTERNATIONAL TRANSFERS OF YOUR PERSONAL DATA

As a global company, your personal data collected by AccuMEMS Personal Information may be transferred to and processed in countries outside of your country of residence, including China, where data protection laws may differ. Where required by applicable law, we implement appropriate safeguards such as standard contractual clauses, obtaining the consent to the cross-border transfer of a data subject in the EU, or implementing security measures like anonymizing personal data before cross-border data transfer.

9. AMENDMENTS TO THIS PRIVACY POLICY

This Privacy Policy may, from time to time, change. Such amendments might become necessary due to the need to keep the Privacy Policy up to date, given changes in AccuMEMS business practice or in response to legislative changes, and whether they are international or national changes, and may be made without prior notice. When we change this Privacy Policy, we will also revise the n Date at the top of the Privacy Policy. Any changes will become effective when we post the revised Privacy Policy on the Services.

10. CONTACT US

For any questions or concerns relating to this Privacy Policy, or our data protection practices, or to make an Individual Rights Request, please contact us at:

support@accumems.com, or:

Room 418-1, Building 2, JinxiuLinglongfu, Xixing Street, Binjiang District, Hangzhou City, Zhejiang Province